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Computer Problems
By: rekha singh | 09 Feb 2010 1:57 pm
My computer is shop made so I have no computer name as such. It is an Intel (R) GMA driver, .99 gb, 2.99 GHZ, Windows XP Home Edition. I have a Zoom modem, Linksys router, AVG virus protection, Zone Alarm firewall. There are 133 gb of free space available yet. My problem started about a week ago. When I was on Messenger with my daughter my connection to the internet would go off and on but would always come back on its own. When I played games on Pogo, it would freeze up and I'd have to go out and come back in to resume then it would do it again and again. When I go to a website, a lot of the time it would tell me I wasn't connected. Someone suggested trying Firefox instead of Internet Explorer so I have downloaded that now but it hasn't helped. I get no error codes when this happens. I have contacted my server and everything there seems to be ok. I have had multiple problems with this computer since I bought it...Had it back to the shop probably 6 times in the first month. Could these problems be just the computer and I need a new one or something else? If I haven't given you enough information, please ask. I am not real computer savvy but am learning. RJ CommentsYou seem to have a modem connected to a router. I think you would be better off with a Router with built in modem or are you on a cable service.
By: rekha singh | 09 Feb 2010
Thanks....I didn't know there was such a thing as a Router with a built in modem. I will look for that. Yesterday I unhooked the modem and the router, plugged back in and things seemed to be working better so I think you're right about it being that. I'm on DSL thru my phone company for my
By: rekha singh | 09 Feb 2010
If you do a Google for a wireless router and good choice would be a Netgear or Dlink. Yes you should shut down via the Start button every time. Could I also suggest if you need a free virus program www.avast.com have a good free one. You need to register to use it each year but it is much better than ANG in my view.
By: rekha singh | 09 Feb 2010
thank you, I will look for a Netgear wireless router. Yes I know I should use the Start button to shut down every time but when its cracking and popping outside, I panic and just pull the plug...well try to be better about that...lol I am very happy with my AVG free program but thanks for the suggestion.
By: rekha singh | 09 Feb 2010
You may be happy with AVG but as I said Avast is free and will not interfere with what you do on the computer like AVG does.
By: rekha singh | 09 Feb 2010
I do a fairly large volume of virus removals myself. What I see are so many different combinations of security software on systems that the system shouldn't even be running in the first place. What it points out though, is there is no known security software or combination of security softwares that can provide 100% protection. They are all incapable of preventing "stupid". I have never gotton a virus from a clients hard drive by hanging it off my system like you are reporting. That is possibly because I do no more than look in my computer to see it listed. Then I scan the drive before I try to view the contents. I do this primarily if I am planning on doing data recovery but doubles as a virus removal technique. Another option I use frequently is to boot an infected system with a BartPE disc or UBCD disk that has AV plugins installed. Some plugins load the registry also. Then after booting back to the actual hard drive, re-scan for a final cleanup. Regardless though, there is no reason you should endup getting malware from a clients hard drive if it's handled with the proper caution.
By: rekha singh | 09 Feb 2010
've been looking for someone who's been using MSE regularly. I wouldn't mind using it as well on clients' computers because I keep running into problems with AVG (no, I won't change to Avast Ian) every time there's an upgrade to a newer version. Very often, even after I've warned people about it, they'll install the new version with the standard settings instead of custom (so with a daily scan). On older computers a daily scan can be deadly. I was just looking at somebody's Pentium 3. It had Sims 2 on it with all the accessories and they'd upgraded to AVG 9.0 leaving the daily scan on. It naturally spent hours every day scanning thousands of Sims 2 files. I looked in the logbook - 5 to 6 hours scanning 'every' day - weep. The computer slowed to treacle-like speed while it was scanning, but you hardly see the icon working away down in the bottom right corner. They'd been cursing the computer for a long time for no reason (for anyone else - just remove the checkmark for daily scanning). You can get away with that with a dual core processor but not on an older Pentium 3. I've tried MSE out on a few computers and I was very impressed with the user-friendliness and simplicity of the program but I'm still doubting. What I wanted to ask basically was - can you combine it with other programs like I ask because I've always used AVG in combination with Malwarebytes or SuperAntispyware. I find with infections that what one of them misses, the others will pick up. I prefer not having to depend 100% only on one program. But also with a really serious infection, I have in the past occasionally had to use specific removal tools like SmitFraudFix, SmitRem, Combofix, Trojan Vundo, Trojan Remover, Rogue remover etc. depending on the type of What are your own experiences combining MSE with other products? Or anyone else who's using Microsoft Security Essentials? I'm curious.
By: rekha singh | 09 Feb 2010
I believe as long as the other programs are installed after MSE, and they are not running resident all the time in the background, there will be no problem. I too use Malwarebytes to double check PC's IF I think I may have cleaned the PC of a bug and just want to make sure.
By: rekha singh | 09 Feb 2010
The PC I mention is for one purpose only, to attempt to save a persons personal data BEFORE I clean and repair the PC, then make sure the personal data is clean before placing back on the repaired PC. Doing so has in the past infected this PC in the process. And when it has acquired an infection, it has made it past F-Secure Security Package, Norton, Mcafee, Avast and AVG. So far (knock on wood) MSE has caught them everytime. And I'm holding my breath.
By: rekha singh | 09 Feb 2010
Personal data from home users is never very large and I save that to large memory pen or a larger external USB HD. It easy to scan the pen of ex HD without impregnating a computer because computer have other places that can be attacked as well as the HD.
By: rekha singh | 09 Feb 2010
That is my first choice as well, IF the PC will boot and the USB ports have not been disabled by the virus.
By: rekha singh | 09 Feb 2010
I have used Spywareblaster, Spybot S&D, IOBIT 360 (shorter time) and a variety of other programs and my AV scanners have consisted of AVG, Avast, Avira and some others (separate times of course). I also have installed MBAM and SAS (I don't run SAS resident though). I now only use MSE but had both MBAM and SAS installed when I installed MSE. I KEEP MBAM and SAS as "spare tires" just in case something happens that beats any MSE update and further action is required. I have used MSE since Oct. 1, 2009 and nary a problem. It does pickup a problem with Unlocker but not one that concerns me after I did some research. I like unlocker so the problem is not worth not having the program. There was not a lot of fanfare re MSE but because some of us belong to so many computer help forums etc we keep up to date on malware cleaners which the general user fails to do. Every day in PC Tech in PalTalk, we convert many many people to MSE. The room is one of a few that offers pc tech help 24/7 365 all for free. Admins there and users are from all over the world. Just had a chap the other night in the room from Siberia. Some programs raising an alert when MSE is installed. The key is to do a proper install of anything that is running resident or if it is not resident and you wish to uninstall it, make sure it is a complete uninstall. For this purpose use the programs uninstaller if it is a special one such as McAffee or Norton or else use a program called Revo Uninstaller. Where you can have problems, is if there are remnants of programs left on the system. We are currently dealing with such an issue this AM in PC Tech.
By: rekha singh | 09 Feb 2010
I have just installed MSE on my laptop to give it a trial but will keep using my Panda protection on my other computers because at first run MSE does not appear to have the level of protection that Pandasoftware Global gives me and of course lacks the very good firewall included with Panda.
By: rekha singh | 09 Feb 2010
If you have XP or later, you have a Firewall built into the o/s. some get concerned about one way with XP but I don't and have had no difficulty with it in 6 years of usage. If you have Vista or W7 there is a two way firewall built in. If you have firewall concerns, it is easy to add a Router.
By: rekha singh | 09 Feb 2010
The firewall in XP , Vista or win 7 all turned off because they are not half as good as the protection in Panda firewall.
By: rekha singh | 09 Feb 2010
Back on line (my internet provider was down for the day, he is still having phone problems as well but has us back on line though) the PC repair guy did not find a corrupt hard drive so do not know what corrupted the Kasparsky anti virus on the PC. I had it cranked up to the top level but that did not help in this case. Syncing my files on the Laptop right now with my external hard drive and will transfer the files over after and work on finding the transfer wizard as I could not use the help function to find it. Will tackle that tomorrow. Thanks for all your help.
By: rekha singh | 09 Feb 2010
Do you have any recommendations for a wireless router with built in modem? I don't understand what this G and N stuff is. Is it just faster speed with the N?
By: rekha singh | 09 Feb 2010
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